Reviews
TripAdvisor Reviews ⭐⭐⭐⭐⭐
We just returned from our honeymoon in Saint Lucia. We thought we would book a private transfer to and from the resort for a little extra luxury and we are so glad we did! Randy was exceptional! After a long day of travel Randy made the long drive to the resort from the airport extremely comfortable and enjoyable. He made a few stops along the way at look off points and the tastiest homemade bread shop! He was quite knowledgeable in the history of the island as well. We can’t say enough good things about Randy. Next time we travel to Saint Lucia we will definitely be calling Randy again!!
Let me start by saying I rarely write Internet reviews but this time I had to make an exception. My wife and I recently returned from a week-long getaway to St. Lucia, and Randy LaFontaine was an integral part of our trip’s success. Over the course of our stay, we hired him for transfers from airport to resort, resort to resort, an afternoon of touring (volcano, mud bath, waterfall, snorkeling in the Caribbean) and for transfer back to the airport. Throughout our travels with him, Randy was warm, courteous, conscientious (always punctual) and patient; above all, he is a masterful driver which is critical given the very narrow and ever-curvy roadways up and down the island. In his hands, a passenger can relax and enjoy the view while he takes charge and carefully navigates the east side of the island’s numerous hairpin turns. On top of everything, his vehicles feel luxurious: very comfortable and impeccably maintained. In addition to his investment in making St. Lucia Travel and Tours a premier enterprise, Randy impressed us with his commitment to giving back to the community and in inspiring the youth of Saint Lucia on how to grow their own entrepreneurial spirit. As you can see, Randy LaFontaine is an extraordinary young man and I recommend him and his business to you without reservation.
Prior to arriving in St. Lucia, we arranged for a private transfer to Hideaway at the Royalton. We chose to book with St. Lucia Travel and Tours based on the excellent reviews we saw on Trip Advisor and Randy did not disappoint! Randy met us promptly after we exited the arrival area, had ice cold towels, fruit, water and beer (the local Piton beer is excellent!) in the car, stopped so we could take pictures along the way and provided us wih information regarding the different areas we drove through. He is an excellent driver and we thoroughly enjoyed the 90 minute drive to our hotel. Randy also did our return transfer and again provided the same excellent level of service. We will definitely book with Randy on our next trip to St. Lucia! BTW Randy was the recipient of the 2018 Young Entrepenuers Award
Where do I start? I would never use anyone besides Randy for our private transfers or city excursions!
I had scheduled with Randy a private round trip transfer from the airport to our resort several months in advance. This was all coordinated with Randy over email. Randy is extremely attentive and responds to email in a timely manner. We were able to coordinate times, locations and other details with him. No monies were exchanged and you don’t pay anything until you are dropped off at your resort.
We had an experience you only read about with our flight to St Lucia. We had an emergency landing in San Juan Puerto Rico and were delayed approximately 10 hours. We were supposed to get in at 3:15 pm but ended up arriving at 1:00 am or so. We figured Randy was long gone and we would have to take the Sandals shuttle to the resort. To our surprise we exited the airport and Randy was waiting for us with a smile and a sign with our name on it. He was also dressed professionally which was a nice touch. Randy quickly met with us and took care of our luggage. We were off to the Resort in a very well cared for car. My wife and I were exhausted, hot, irritated and Randy made that go away. He provided fresh fruit for us which was perfect and much needed! We also had rum punch and beer but we passed on it since it was so late. Randy offered to provide it for us on our return transfer even though that wasn’t a part of it. We quickly accepted.
Randy drove us to our resort and happily answered our questions along the way. Randy was a safe driver and we felt very comfortable with him. It was a relaxing drive. We arrived at the resort in about 1.5 hours. It was now approximately 2:30 am. Randy had to drive home afterwards which got him home at 4:00 am. He than had to start his day by 6:00 am. What a hard worker. Never a complaint and always with a smile.
I spoke to Randy about maybe taking a private tour of the island with our friends. Randy stated he would do whatever we wanted and to email him. We decided to book Randy again and we were picked up by Tyson for our private island tour. We explained to Tyson where we wanted to Gond what we wanted to do. Tyson made it all happen. We had the BEST time! We went to the rum factory, Antillia Brewery and shopping in Castries. Tyson was very flexible and was never worried about the time. We even went over our originally planned time and it was no problem.
For our return transfer I confirmed this with Randy the day before we were leaving. He responded immediately. Randy was at the resort early waiting for us. Again dressed well with a clean van waiting. We arrived at the airport safely with plenty of time to catch our flight.
Randy…..thanks for your exceptional service, fair pricing, professional demeanor, promptness, flexibility, and sense of humor. We really enjoyed our time with you and Tyson. Hope to see you again one day!!
From the the initial email and our first meeting at the airport Randy was such an impressive young business man who did everything right! He was impeccably dressed and the car was immaculate. The ride was an hour and forty five minutes to the hotel and Randy gave us a tour all the way. Besides the water he had for us in the car he stop to buy St Lucia’s local beer Piton. He also picked us up for the return trip to the airport. He arrived at the exact time he said. What a pleasurable ride. I highly recommend St Lucia Travel and Tours! Thank you Randy!
Chose Randy and his team based on TripAdvisor reviews. Good decision. Nice cars, prompt and professional drivers providing a nice monologue of island highlights on the 1:45 drive to our destination private villa. Two of our party missed their connection and needed to be picked up the next day – quick email to Randy and we were all set. Trip back to airport was uneventful – just what you want!
“Essential help in St. Lucia” ⭐⭐⭐⭐⭐
“My wife and I were married in St. Lucia on June 10th of 2016, and we don’t know what we would have done without Randy.
There were multiple phases to our trip. First, we came from several locations across the US to the UVF airport. My parents and siblings arrived a day earlier than the rest of us, and Randy arranged for their transportation from UVF to their two night home rental, simply based on their flight itinerary. Super easy.
Later in the week, we needed Randy to:
-find a catamaran sunset cruise for our entire wedding party
-pick up our photographers that we flew in from Mexico, take them to their hotel
-get our photographers to our rented villa for the wedding ceremony
-find a very specific getaway car for after the ceremony
-get our photographers back to their hotel after the ceremony
-rent us a small boat for a trash the dress photography session
-get our photographers back down to the dock from their hotel
-get all of us back to the Crystals treehouse villas to coordinate photograph transfer for my wife
-take our photographers back to their hotel room
-take our photographers back to the UVF airport the next day
We were getting exhausted just thinking about it. Randy handled it all with minimal input from us and aligned everything to our tight schedule. Just thinking about it again gives me a panic attack. If we had been working with anyone but Randy, I don’t think our wedding would have been as perfect as it was.
On top of all this, Randy then coordinated our travel from Crystals to Sandals Halcyon on the north side of the island, and made sure we went to an excellent ziplining tour on our way up north. We had a great driver who ended up being an excellent tour guide as well.
Randy’s organization covers a lot of ground, but the takeaway is that they’re people you can rely on for a variety of services. They know the island better than you do, and their expertise and dependability ensured that our wedding + honeymoon in St. Lucia was the experience of a lifetime. No matter what you find yourself needing help coordinating in St. Lucia, give Randy at St. Lucia Travel the opportunity to help you out. You’ll be glad you did.”
-Joe Handzik
“Sunset Cruise – Randy the Photographer” ⭐⭐⭐⭐⭐
“My husband and I spent our honeymoon in St. Lucia at Sugar Beach Resort. It was lovely! We decided to take a sunset cruise excursion and Randy Lafontaine was a photographer on the boat rides. He took pictures of my husband and I; they were outstanding! As many honeymooners know, it’s very difficult to get pictures of the both of you. A lot of times, you just have to take pictures of each other or selfies. It was SO NICE to have someone take pictures of us that I will cherish forever. Not to mention – they are awesome shots! Randy Lafontaine knows what he is doing, and he is a very likable, easy-going guy. Great personality”
-Laura.
“We did an amazing tour with Randy, he picked us up from the port and took us on a tour of the island. He took us along the coast of the island and giving us information about the towns we passed on the way. We visited the mud baths and then on the way back up to the port we stopped at an amazing waterfall, we were the only people there, it was really beautiful. He also took a lot of photos for us and emailed them over to me the next day. We had such an amazing time. Thanks Randy!!”
-Danny Werner
“The Only Way to Travel in St Lucia” ⭐⭐⭐⭐⭐
“Our initial taxi service coming into St. Lucia was pretty dismal, luckily for us, we had a contact refer Randy prior to our leaving and what an amazing referral he was! Randy became our personal
driver when we could schedule him in the rest of our trip. He was warm and kind and had an amazing playlist. I didn’t get car sick with Randy like I did with a previous driver and it’s easy to do in St. Lucia with it’s winding undeveloped roads. Randy greeted us every morning with a sugar apple and when we got back to America, for a full week, we genuinely missed his presence. He was always early, always accommodating, always fantastic. There really is no other way to travel or taxi around St. Lucia. He has all the islands secrets and makes every event and tour a treat.
Kayleigh
“My wife and I and another couple had our vacation in St. Lucia taken to the next level by our friend Randy, whom we hired to shoot us at our various excursions throughout the island.
Not only is Randy a top-notch pro photographer, he was also very knowledgeable and helpful in providing us guidance for our outings in order to optimize both our fun and the photo quality!
Wish we had Randy available for all our vacations!
Brian Meckley
